Customer Service Executive - Subang Jaya, Malaysia - IGT Malaysia

IGT Malaysia
IGT Malaysia
Verified Company
Subang Jaya, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Responsibilities

  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • To exceed customers' expectations in terms of customer service & accurate information.

Requirements:


  • Required languages
    :English (B2 written):
  • Full Training Program will be provided for new hires even fresh graduates who are interested to start their career.
  • Applicants must be willing to work on
    24/7 rotational shifts:
  • Each Shift consists of
    9 working hours included 1-hour break-time

Salary:
RM2, RM3,200.00 per month


Benefits:


  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental pay types:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Application Question(s):

  • When would you be able to start working with us?
  • Are you able to work 24/7 rotational shift and night shift?
Expected Start Date: 04/15/2024
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