Front Office Assistant - Johor Bahru, Malaysia - The Avenue M
Description
URGENTLY HIRING
- Manage online and phone reservations.
- Respond to clients' complaints in a timely and professional manner.
- Delivers the basic standards and provide exceptional guest service at all times.
- Register hotel's guests in accordance with Front Office policies and procedures.
- Understands rate structure and promotional rates available.
- Liaises with Housekeeping and other related departments on daily operation.
- To be familiar with the Front Office computer system.
- Any adhoc tasks and other duties, as assigned.
Qualifications:
- Proven experience as Front Office department/background.
- Confident and dynamic personality and team player.
- Good problem solving, administrative and interpersonal skills are a must.
- Pleasant personality with good communications skills.
- Can start immediately.
Job Types:
Full-time, Permanent
Salary:
From RM1,800.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (required)
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