Service Desk Analyst - Kuala Lumpur, Malaysia - Tata Consultancy Services

Tata Consultancy Services

Verified Company

Kuala Lumpur, Malaysia

6 days ago

Posted by:

Siti Tan

beBee Recruiter

Description

About TCS:

A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief.

Please find the job description below.

Job Title:
Service Desk Analyst (English + Japanese)

Location:
Kuala Lumpur, Malaysia

Expectations from the Role

Should possess good communication skills.
Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Office365, Hardware issues, Wireless issues.

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Strong English & Japanese Communication and interpersonal skills.
Must have JLPT N1 or JLPT N2 certifications.
Should have good experience in troubleshooting hardware issues for both desktops and laptops.
Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc.
Should have experience in Active Directory, Office365 and Desktop troubleshooting
Hands on experience on OS troubleshooting skills

Good-to-Have