Assistant Manager - Kuala Lumpur, Malaysia - Beyondsoft (Malaysia) Sdn. Bhd
Description
COMPANY DESCRIPTION
Beyondsoft (listed by the Shenzhen Stock Exchange, stock code is a global provider of IT consulting, product and solution services.
Relying on strong R&D and innovation capabilities, the company widely adopts emerging technologies based on big data and mobile internet, including big data management platform, enterprise risk warning and public opinion monitoring system, AI-based intelligent operation and maintenance service, and intelligent automated test products.
And a wide range of products and solutions, including internationally authoritative software testing qualification training, for a wide range of services in the fields of high technology, internet, finance, retail, logistics, energy, manufacturing, and medical.
DESIGNATION :
Assistant Manager (IAM Platform Support) - AA
RESPONSIBILITIES
- Support the resolution of Incidents and Problems within the team. Assist with the resolution of complex incidents which includes replicating any defects resulting from configuration or source code.
- Provide technical guidance and consultation on automation implementation where necessary in our IAM environment (Non-PROD & PROD)
- Support the resolution on issues highlighted during the IAM solution development, System Integration Testing, User Acceptance Testing (UAT) and Production deployments.
- Support IAM Engineering, Testing Team, IAM Platform Team, Application vendors throughout project lifecycle.
- Ensure solutions adhere to internal standards and industry best practice.
- Identify areas for task automation and process optimization for the IAM Platform service.
- Interact with delivery partners and/or vendors and internal stakeholders as required to achieve objectives.
- Support new service transition (golive) from Project to Operation delivery in production environment.
- Cross train with other team members to share knowledge and learn new skills.
QUALIFICATIONS
- Bachelor's Degree in Computer Science or any IT related field.
- At least 5 years' experience with enterprise scale computer programming, system analysis
- Ability to analyze, troubleshoot complex technical problems and assist in identifying solutions.
- Knowledge and experienced in Java programming language and writing automation scripts.
- Experience on working with automation tools such as Ansible, Terraform, Jenkins, etc.
- Experience in cloud technologies Azure, AWS, or Ali Cloud
- Possesses infra knowledge on On-Prem and Azure Servers (Windows, UNIX/LINUX, AS400 & Databases).
- Experience with web technologies: XML, SPML/SOAP, REST API, JSON and HTML.
- Experience with Databases (Oracle, Sybase, MSSQL, MySQL), Directories (LDAP, AD) and Application/Web servers (IIS, Apache Tomcat)
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