Business Analyst - Kuala Lumpur, Malaysia - Talent Houz Consulting & Services

Talent Houz Consulting & Services

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Location:
Petaling Jaya

Salary Range:
RM5000-RM6500

Responsibilities:

IT Strategy and Direction

Ensure timely delivery of IT solutions and maintain quality of IT deliverables.
Assess systems, tools and solutions in the market from time to time to find opportunities for automation and digitalization in the business.
Work closely with the business unit to continuously look for opportunities for automation use cases using various automation tools and technology i.e. Workflow and other tools into the business.
Support projects roll out of any new IT solutions.

Operational Excellence

Provide daily operational support to business particularly on system functionality to align and harmonizes system and business processes.
Conduct and coordinate requirement study, workshop together with business units to understand and collect user requirements.
Ensure change requests are documented, track and relevant approval are done before commencement of any system development in accordance with the demand management process.
Ensure BRD raised by the Business Unit are reviewed and analyzed on the impact analysis as well as ensure completeness of the document before submitting for approval.
Coordinate with developer/vendor for deployment of change into UAT.
Coordinate UAT activity with the Business Unit. Ensure proper sign off and document all test results.
Coordinate the deployment of change into Production with relevant sign off.
Conduct user training and prepare a user manual.
Further expand and improve the usage of existing workflow solutions to identify potential use cases across various business units ; undertake design, development, testing and roll out of workflow use cases as part of the effort to push for automation and process efficiency.

IT Projects

Requirements:

Bachelor's degree in IT.
Experience in the Business Analyst role is an advantage but not mandatory.
Ability to communicate effectively and manage stakeholders expectations.
Able to lead the project team and manage deliverables.
Experience in IT System project implementation and rollout.
Experience in supporting, rolling out ERP/Accounting/Business Intelligence is an added advantage.
Familiar with Project Management methodology.
Competent in IT automation, documentation, and project management tools.
23 or more years of IT experience in a progressively growing capacity.
Technical skill in SQL scripting, Nintex Workflow, BI and automation tools is an advantage.
Strong written, verbal and collaboration skills.

Salary:
RM5, RM6,500.00 per month