Customer Service Officer - Johor Bahru, Malaysia - R Logic Sdn Bhd

R Logic Sdn Bhd
R Logic Sdn Bhd
Verified Company
Johor Bahru, Malaysia

1 week ago

Siti Tan

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Siti Tan

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Description

Duties and Tasks

  • Communicate clearly with customers and potential clients to create strategies that grow our customer base.
  • Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services.
  • Log, update, and maintain accurate records of customer information, interaction, enquiries, comments, and complaints.
  • Analyze and share customer feedback with relevant departments for further improvements and implement solutions.
  • Efficiently provide technical and product support, when necessary, to ensure all customer inquiries, issues, and complaints are resolved.

Job Requirements:


  • Minimum SPM qualification with 12 years experience in customeroriented environment
  • Diploma holders are encouraged to apply
  • Good interpersonal and communication skills

Job Types:
Full-time, Contract, Temporary, Fresh graduate


Salary:
RM2, RM2,800.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (required)

Education:


  • STM/STPM (preferred)

Experience:

Call Center: 1 year (preferred)
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