Field Trainer - Subang Jaya, Malaysia - Old Town White Coffee

Siti Tan

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Siti Tan

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Description

Job Summary

  • To assist and train operators/ restaurant team members in assigned needed.

Key responsibilities and accountabilities:


1. Conduct OJT**- To provide training support to opening outlets (domestic).

  • To assist in identifying the training needs and measure the effectiveness of training by post evaluation.
  • To conduct and facilitate Career Development Program (CDP).
  • To assist all communication related to training and follow up on the implementation of new training policies.
  • To perform both pre and post training including monitoring the completion of training.
  • Present or facilitate training program in a manner that maximizes the transfer and retention of knowledge. Skills and/ or behavior.
  • To conduct training audits aligned with CDP.

2. Post Training report**- To submit report periodically which consist of work done and action required

  • To propose actions to superior as and when

3. New Product Training**- Attend Train the Trainer session.

  • Plan training for respective region.
  • Train staff on the new products in preparation for the launch.
  • Evaluate product launch.

4. Others**- Assist and participate in any other given tasks and activities.

  • Assist in Basic Operations Management Training Program
  • Assist in Academy Operation and Training matters
  • Assist in KAP Hostel overseeing
  • Assist and participate in any aspects that given

Job Requirements:


  • Good writing skills, great interpersonal skills and communication skills.
  • Preferred Language: English, Bahasa Malaysia and Mandarin in an added advantage.
  • A team player, independent, tactful and resourceful.
  • High integrity, independently, able to work under pressure and meet deadlines.
  • Must be willing to travel outstation intensively when required.
Expected Start Date: 02/05/2024


Job Types:
Full-time, Permanent


Salary:
RM3, RM4,000.00 per month


Benefits:


  • Health insurance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

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