Field Trainer - Subang Jaya, Malaysia - Old Town White Coffee
Description
Job Summary
- To assist and train operators/ restaurant team members in assigned needed.
Key responsibilities and accountabilities:
1. Conduct OJT**- To provide training support to opening outlets (domestic).
- To assist in identifying the training needs and measure the effectiveness of training by post evaluation.
- To conduct and facilitate Career Development Program (CDP).
- To assist all communication related to training and follow up on the implementation of new training policies.
- To perform both pre and post training including monitoring the completion of training.
- Present or facilitate training program in a manner that maximizes the transfer and retention of knowledge. Skills and/ or behavior.
- To conduct training audits aligned with CDP.
2. Post Training report**- To submit report periodically which consist of work done and action required
- To propose actions to superior as and when
3. New Product Training**- Attend Train the Trainer session.
- Plan training for respective region.
- Train staff on the new products in preparation for the launch.
- Evaluate product launch.
4. Others**- Assist and participate in any other given tasks and activities.
- Assist in Basic Operations Management Training Program
- Assist in Academy Operation and Training matters
- Assist in KAP Hostel overseeing
- Assist and participate in any aspects that given
Job Requirements:
- Good writing skills, great interpersonal skills and communication skills.
- Preferred Language: English, Bahasa Malaysia and Mandarin in an added advantage.
- A team player, independent, tactful and resourceful.
- High integrity, independently, able to work under pressure and meet deadlines.
- Must be willing to travel outstation intensively when required.
Job Types:
Full-time, Permanent
Salary:
RM3, RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
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