Customer Service Executive - Petaling Jaya, Malaysia - Agensi Pekerjaan Find Talent Sdn Bhd
Description
Demonstrates ownership of every customer interaction to achieve successful first-time resolution on all contacts.- Problem faced are related to Mobility Services (Refund, Amend, Exchange, ID problem, system Issue and etc.)
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Job Requirements
- Required language(s): Korean
- Good command of English
- Good written and oral communication skills
- Good organizational skills and attention to detail
- Confidentiality Standards
- Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments
- Keen to learn
- Education qualifications: Bachelor's degree in any industry
- Fresh graduates are also encouraged to apply
- Diploma/Certificate holder requires at least 57 years relevant working experience
- Applicant must be willing to work in 24/7 rotational shift
- Must be willing to work in Ara Damansara, Petaling Jaya, Malaysia
Salary:
From RM8,500.00 per month
Schedule:
- Rotational shift
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