Customer Service Executive - Petaling Jaya, Malaysia - Agensi Pekerjaan Find Talent Sdn Bhd

Siti Tan

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Siti Tan

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Description
Demonstrates ownership of every customer interaction to achieve successful first-time resolution on all contacts.

  • Problem faced are related to Mobility Services (Refund, Amend, Exchange, ID problem, system Issue and etc.)
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Job Requirements

  • Required language(s): Korean
  • Good command of English
  • Good written and oral communication skills
  • Good organizational skills and attention to detail
  • Confidentiality Standards
  • Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments
  • Keen to learn
  • Education qualifications: Bachelor's degree in any industry
  • Fresh graduates are also encouraged to apply
  • Diploma/Certificate holder requires at least 57 years relevant working experience
  • Applicant must be willing to work in 24/7 rotational shift
  • Must be willing to work in Ara Damansara, Petaling Jaya, Malaysia

Salary:
From RM8,500.00 per month


Schedule:

  • Rotational shift

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