Programme Management Office - Kuala Lumpur, Malaysia - HSBC

HSBC

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of
Program Management Manager

Principal responsibilities

Support the successful delivery of Portfolio/Programme outcomes in line with agreed delivery plans
Drive inputs/outputs for Programme Increment (PI) Planning and synthesise Quarterly/monthly memo updates
Design & manage delivery dashboards for insightful visualisation of flow of Capabilities and Features from Idea to Done, to support decisionmaking.
Ensure data is accurate and reporting the latest status for all the key parameters (Status reporting, RAID reporting, Dependency reporting and Capabilities/Outcomes)
Guardian of the change governance. Help provide oversight across Global and markets
Facilitate Change control around investment planning, scope, OKRs, features/capabilities
Ensure the delivery pipeline is connected with financials and within capacity
Collect thematic learnings from retrospectives to ensure cross implementation.
Monitor & control the portfolio investment allocation, benefit projection & ensure they are captured in standard tooling
Manage financial guardrails, ensure controls are in place and variances are tracked
Manage resource capacity pattern
Monitor & control Portfolio/programme Commercialization tracking
Provide holistic view of the financial performance and ensure those are in line with defined portfolio strategy, customer & business outcomes.
Manages Risks and Issues through appropriate tracking and involving key members of the Programme/Project team as appropriate
Maintain continuous improvement plans to support the new Ways of Operating.
Act as Change leader or SME in case of new initiative of business, strategy change, tooling migration, etc.
Ensure compliance to HSBC Change Framework, FIM, SAFE, AGILE etc
Manage any PMO Analysts in the team to ensure they deliver quality work and meet the expectations of the programme
Above list is not exhaustive & covers core responsibilities expected of the resource securing the role. Addl responsibilities may form part of the role depending on the project, programme or portfolio where the resource is assigned / on boarded.

Requirements

Requirements:

Soft Skills:

Ability to work independently with mínimal supervision and oversight
Ability to manage multiple deadlines simultaneously
Solid stakeholder management skills with a consultative approach to engaging with internal clients
A strong team player, proven team leadership potential
Strong planning and organizing, ability to see the big picture
Good written and verbal communication skills
Strong attention to details and technicalities

Hard Skills:

Master's or Bachelor's degree
812 years of proven work experience as a Project Management Officer or similar role in product/ services organisations
Knowledge of industry standards in project, programme, portfolio management
Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word), PPM Tools, Collaboration tools
Working knowledge of coordinating projects run in Agile methodologies
Excellent organizational and technical abilities

What additional skills will be good to have?

HSBC Change Framework, Group Tools such as Clarity / Jira / Confluence / GPDM
Thorough understanding of Billing process, Cost Allocation Methodology, Cost recharges, Value stream Investment Plan, Management & reporting (Investments + Benefits) including GPDM Hierarchy
Relevant industry certification preferred PMP/P3O/MSP/MOP
Experience in managing a team
Certification in Agile.

**You'll achieve more when you join HSBC.