Fraud Analyst - Kuala Lumpur, Malaysia - lalamove

lalamove

Verified Company

Kuala Lumpur, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

The Risk team designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Lalamove productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Responsibilities:

Investigate and review fraud detected cases for all Lalamove users.
Manual reviews for various fraud strategy projects to determine accuracy and confidence level for backend improvements.
Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
Consistently achieve/exceed weekly productivity and quality standards.
Participate in ad hoc projects/assignments as necessary.

What we seek:

Excellent written and spoken English skills and an ability to compose grammatically correct, concise and accurate written response.
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
Team player capable of learning and sharing knowledge in a global team environment.
Critical thinking skills and the ability to adapt to the fast changing fraud environment
Selfdisciplined, diligent, proactive and detail oriented.
Effective prioritization of work time to ensure productivity, fulfill department standards for time spent and individually prioritize multiple tasks of competing urgency.
Analytical and problem solving skills, including the ability to recognise nonobvious patterns.
Proficient with Microsoft Office or Google Suite

Qualifications:

Experience in a fraud/risk management environment.
Independent thinking, great teamwork and strong communication skills
Experience in data analysis, research, KYC (Know Your Customer), translation or training is a distinct advantage.
Lalamove respects your privacy and is committed to protecting your personal data.

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