ERP Support Consultant - Bangsar South, Malaysia - Agensi Pekerjaan Career Channel Sdn Bhd

Agensi Pekerjaan Career Channel Sdn Bhd
Agensi Pekerjaan Career Channel Sdn Bhd
Verified Company
Bangsar South, Malaysia

3 weeks ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Role and Responsibilities

  • Responding to support tickets and providing L1 Support to endusers
  • Maintain configuration set by consultants across all markets
  • Troubleshoot and resolve issues
  • Prepare reports
  • Data Management tasks
  • Implementing changes to crystal report layouts
  • Maintain knowledgebase
  • Delivering training to endusers across the globe
  • Proactively identify and assess risk and escalate to line manager as required
  • Evaluate issues and escalate to other teams where appropriate

Key skills and responsibilities for this role include
- excellent communication skills, problem-solving abilities,
- presenting regular updates to the UK line manager (Global Finance System Lead Support),
- embracing a dynamic work environment, utilizing initiative, adhering to ERP best practices,
- developing positive relationships with a wide variety of end-users and colleagues,
- being a team player, and having flexibility with working hours


Experience

  • Experience with SAP Business One/Netsuite or similar ERP minimum 1 year
  • Experience in a support/helpdesk environment (nonessential)

Qualifications and Education Requirements

  • University or college degree

Preferred Skills

  • Microsoft Excel knowledge
  • SQL Server Database

3rd Party Add-ons such as:


  • Boyum
  • Develop reports using SQL, Sharperlight and/or Crystal Reports

Knowledge of SAP Business One Add-Ons such as:

  • EFM Format Definition
  • DTW
  • Payment
  • Intercompany

Pay:
RM4, RM7,500.00 per month


Schedule:

  • Monday to Friday

Experience:


  • ERP Support: 1 year (preferred)
  • SAP
Business One: 1 year (preferred)
Technical Support: 1 year (preferred)
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