Retail Supervisor - George Town, Malaysia - MUJI (Malaysia) Sdn Bhd

MUJI (Malaysia) Sdn Bhd

Verified Company

George Town, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

Assist effectively and efficiently by achieving the sales target set

Meet company's targets and policies in an effective and efficient manner
Ensure action taken in all promotional plans
Provide suggestive and constructive idea for increasing revenue
To assist in scheduling the Junior staff duties and use comparison list to update the information of top best seller item to the juniors, and taking action for any necessary changes
Assist in conducting daily briefing on sales achievement / budget, product launch and promotions, etc.
Ensure the progress of qualifying standards, in term of customer service, healthy working environment and safety at the work place are met
To ensure valued merchandise are secured with senor tag, especially Garment department
To follow up with after sales service
Identify training needs and provide ongoing coaching and development opportunities to enhance the skills and knowledge of the retail team.
To assist in handling customer queries and dissatisfactory
To actively motivate the members to take initiative in greeting the customer
Report and Guide staff on the proper procedure in handling faulty or broken merchandise To ensure daily replenishment are being carried out
To provide each individual department in charge with stock listing report so as to ensure all available stock are being displayed
To ensure that stock receive in correct quantities and promptly reported on any discrepancy or damaged
To monitor stock level and check that all transfer are done correctly
To ensure stock are properly displayed and kept in good condition and monitor on fast and slow moving stock
To ensure stock sold are in
first in first out basic
To assist the posting of TO whenever it is require
Other adhoc will be assigned by the retail/store manager

Job Requirement

Willing to travel to KL for temporary training purposed before the store open.
Proven experience as a Retail Supervisor or similar supervisory role in a retail environment.
Strong leadership abilities with the capacity to motivate and inspire a team.
Excellent customer service skills and a passion for delivering an exceptional customer experience.
Solid understanding of retail operations, including sales techniques, inventory management, and visual merchandising.
Strong analytical and problemsolving skills, with the ability to make datadriven decisions.
Exceptional communication and interpersonal skills.
Ability to work in a fastpaced, dynamic environment and handle multiple priorities effectively.
Flexibility to work evenings, weekends, and holidays as required by the business.