Business Analyst - Petaling Jaya, Malaysia - Fujifilm Business Innovation Asia Pacific Pte Ltd

Fujifilm Business Innovation Asia Pacific Pte Ltd

Verified Company

Petaling Jaya, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Roles Summary / Purpose
The person will coordinate BSSO outsourcing business via Sales Consultant/Specialist. Activities including pre-sales planning, conduct assessment, presentation to client and solution design.

Planning and assessment involve taking the lead role in determining the process capability for the proposed solution prior to customer presentation.

Hence, responsibility covers coordination of internal functions through a project launch team that involve sales, administration and operations.

The person leads the due diligence process to document current operational processes and validate capabilities in work process, technical support, assets and human resources.

Utilizes standard project management approaches and procedure to achieve project goals.

Duties & Responsibilities

To work with Sales Consultant/Specialist by assisting them with presales analysis and solution design to aid the development of business cases
Develop strong findings through analysis of customers' current state, to understand and analyze customers' business strategy, its impact on work processes and document flows, and to help design appropriate Managed Print Services (MPS) solution
Accountable for all Presales assessment deliverables to customers, such as data validation and final assessment reports
Be responsible for the day to day management of the assessment (project) through reinforcing the processes and methodology for the analysis
Coordinate and plan schedule to ensure resources are optimized
Create project plans and manage virtual teams to deliver on project objectives
Increase the skills and professionalism of the team on all engagements
Promote BEST practices sharing and contribute to the learning and development plans of each team member
Monitor external developments and keep the outsourcing services team informed of relevant new developments in term of people, process and technologies that may be of benefit to internal team members and its customers
Process understanding and improvement skill
Crossfunctional coordination
Teamwork and interpersonal skill
Communications, e.g. assessment findings/solution status reporting
Process documentation and redesigning
Consulting and conflict resolution
Root cause analysis and statistical reporting
Performance Measurements