Japanese Customer Service Representative - Kuala Lumpur, Malaysia - GrowthFn sdn bhd

GrowthFn sdn bhd
GrowthFn sdn bhd
Verified Company
Kuala Lumpur, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description
This are some of the responsibilities you will undertake. It's for night shift

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • At least 3 months experience as customer service representative.
  • SPM and above allowed for this role.

Job Types:
Full-time, Permanent


Salary:
RM8, RM9,000.00 per month


Benefits:


  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
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