Business Analyst - Kuala Lumpur, Malaysia - Flintex Consulting Pte Ltd
Description
**Responsibilities- Gather, analyse and formalize user's business requirements and processes into project proposal or project specifications.
- Interpret, create and maintain written business requirements, technical specification and user guides documents.
- Involve in the system development life cycle, and be available to follow through instructions as directed by the project lead.
- Support and analyse reported issues/service requests and perform escalation if required.
- Interact, provide reporting and work with Project Manager to ensure timely and accurate reporting on project scope, schedule, cost and resources, as well as project risks, issues, action items, and dependencies.
- Ensure standards and requirements are met through conducting quality assurance tests.
- To undertake ad hoc assignments as required by superior from time to time.
- Ticket creation and follow up using ITSM.
Requirement
- Bachelor's degree and 2+ years of related work experience is preferred
- Strong leadership and organizational skills.
- Banking domain knowledge and experience.
- Experience in Agile and facilitation.
- Ability to communicate effectively (verbal, written, presentation) to all levels of the organization.
- Ability to develop strong relationships with key internal/external customers and approach every challenge with a customercentric approach.
- Experience working in a teamoriented and collaborative environment.
- Strong change management skills and the desire to make a difference.
- Ability to manage multiple projects in accordance with PMO standards and processes.
- Strong understanding of project management methodologies.
- Demonstrated career growth with increasing levels of project scope and influence.
- The ability to handle multiple projects in a fastpaced environment.
- Effective communication and leadership skills.
- Excellent problemsolving and analytical skills.
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