Customer Service Officer - Senai, Malaysia - JOBBUILDER
Description
Manage large amounts of incoming calls- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Salary:
Up to RM3,000.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Senai: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
Customer Care Specialist: 1 year (preferred)
Language:
- Mandarin (preferred)
- English (preferred)
More jobs from JOBBUILDER
-
Sales Coordinator
Kulai, Malaysia - 2 days ago
-
Production Planner
Johor Bahru, Malaysia - 1 week ago
-
Customer Service Executive
Nusajaya, Malaysia - 1 week ago
-
R&d Executive
Muar, Malaysia - 6 days ago
-
Executive, Forwarding Logistic @ Ptp
Johor Bahru, Malaysia - 1 week ago
-
Sales & Marketing Executive - Property Development
Johor Bahru, Malaysia - 4 days ago