Telesales (Supporting Sg) - Kuala Lumpur, Malaysia - Elabram Systems Sdn Bhd
Description
Job Descriptions:
- Proactively engage with clients to uncover business needs and promote cross sell or upsell for both Existing to Bank and New to Bank client.
- Collect Client information as needed to serve client and close sales and follow through according to the verification matrix.
- Work closely with team leader to develop and implement sales plan to achieve targets and drive client engagement.
- Handle assigned Client list / base and focus on establishing higher contacts to maximize penetration.
- Optimise the usage of Diallers and Lead management system to drive greater performance.
- Ensure a full understanding of the risk and control environment in area of responsibility.
- Work with operations team (where needed) to ensure that client requests are fulfilled.
- Develop a deep understanding of various products offered and process as relevant.
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Support fulfillment of online leads where applicable. E.g. online form drops offs.
- Ensure prompt and timely call backs are made to clients as committed.
- Support deepening and acquisition within personal client segment.
- Drive adoption of digital offerings as part telesales conversations.
- Ensure all relevant dispositions and notes are updated in system.
- Closure and wrap up done as per set standards.
- Achieve sales target as applicable.
Salary:
RM2, RM3,000.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Education:
- STM/STPM (preferred)
Experience:
- TeleMarketing: 2 years (required)
More jobs from Elabram Systems Sdn Bhd
-
Mortgage Sales
Johor Bahru, Malaysia - 2 weeks ago
-
Customer Experience Specialist
Johor Bahru, Malaysia - 1 week ago
-
Actuarial Pricing Manager
Petaling Jaya, Malaysia - 2 weeks ago
-
Admin & Operations Executive
Kuala Lumpur, Malaysia - 3 days ago
-
Sales Executive
Bukit Mertajam, Malaysia - 2 weeks ago
-
IT Help Desk
Port Klang, Malaysia - 1 week ago