IT Infra Manager - Shah Alam, Malaysia - Upscale Sdn Bhd

Upscale Sdn Bhd

Verified Company

Shah Alam, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Job Responsibilities Responsible for delivery of IT infrastructure projects in a timely manner to support business objectives and operations. Liaise with business users and respective IT teams to define IT infrastructure requirements and coordinate system implementation. Manage the IT infrastructure in terms of daily operations, digital certificate/domain name and software license renewal. Assess the stability, security and scalability of server based operating systems. Review system error logs and first level troubleshooting server errors as well as escalation for resolution. Responsible for recruiting IT resources & provide training for them. Responsible for managing IT resources to ensure smooth business operation. Responsible for managing user access to corporate file server, maintenance of server backup and restoration. Conduct server network connectivity tests and troubleshooting with Group IT team when required. Review IT infrastructure capacity and provide projection on expansion to support business operations growth. Review infrastructure logical diagrams and ensure the integrity of its components. Complete necessary paperwork and documentation to ensure conformance to departmental standards and procedures.

Ensure that all procedures and projects are in compliance with audit requirements, internal IT policies and all applicable regulatory requirements.

Job Requirements Possess a Diploma or Bachelor's Degree in Computer Science, Information Technology or any equivalent. Minimum 5 years of relevant experience in server support environment. Fundamental knowledge in IT infrastructure. Possess any IT Infrastructure Management related certifications will be a plus. Proficiency in MS Office (Word, Excel and PowerPoint). Good command of spoken and written English.

Build on a highly exclusive level of service delivery, we only work with a selected group of clientele thereby allowing us to be truly focused on our clients needs.

Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5