SAP Master Data, Specialist - Shah Alam, Malaysia - Adecco Malaysia

Adecco Malaysia

Verified Company

Shah Alam, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

Global Tech / Energy Giant

Hybrid
Terrific Opportunities For Growth

What are my job responsibilities?

In the respective area of responsibility to deliver complex valueoriented services with adequate quality and in accordance with company accounting standards, regulations and guidelines.

To participate in GBS local and/or global improvement projects and initiatives.

Provide consulting and expert services for timely completion of customer and vendors master data process and SAP roll-out.

Compliance &

Risk Management:
To participate in compliance program and internal control activities

Customers (& Partners): Daily communication with customers & external partners in agreed language(s) on professional level

Work processes:

Knowledge in SAP/4 HANA / R3 features
Executes assigned tasks and activities with high efficiency and quality following the company and customer rules, regulations, methods, policies and / or instructions (fully)
Demonstrates strong service delivery focus (fully) with customer centricity
Drives implementation of continuous improvements of services provided through analytical KPIbased approach
Implements new and updated processes
Participates in training activities and programs for new procedures, service extensions or enhancements Specific for Specialist:
Assist the team in trouble shooting and provide first level support to the GBS staff and to the customers
Review the performance of the processes in GBS and recommend and follow up on the areas of improvement.
Delegate technical requests to relevant technical support personnel and ensure that issues are being resolved timely (support)
Assist in the data migration activities for the companies which are adopting the new SAP platform

What do I need to qualify for the role?

Typically 25 years of experience within service operations/ service management area (in 2 or more business processes/ areas) or country/ cluster, sector/ cross sector or corporate unit.
25 years experience in SAP Business Partner Master Data Supports
24 years experience in SAP implementation projects / Consulting will be an added advantage
Ability to detect, surface and resolve conflicts and creation of a positive climate for nurturing team spirit; teamwork.
Minimum 2 years required for cross border service delivery