SOC Analyst - Kuala Lumpur, Malaysia - IT Business Solutions Sdn Bhd

IT Business Solutions Sdn Bhd
IT Business Solutions Sdn Bhd
Verified Company
Kuala Lumpur, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Microsoft M365 E5 Security Scope of Services
i. End point security for managed devices (E.g. Intune, Defender for end point)

iv. Identity and access management.

v. Privileged identity and access management. (E.g. Defender for identity)

vi. Cloud security. (E.g. Defender for Cloud)

vii. Information protection and data loss prevention. (E.g. Purview)

viii. M365 data back-up and recovery.

ix. Azure AD Integration with Enterprise Applications.


Service Requirements

Deliverables
A

Change Requests

  • Planning, architecting, testing and deployment of change requests for existing controls, break fix and new enhancements/controls.
  • Change requests include remediations of Microsoft Secure Score recommendations and Microsoft Compliance Score recommendations.
  • To prepare technical documentations and user guides.
  • To include documentation for Change advisory board.
i.
Change requests deployed successfully as per requirements and agreed timelines.

B

Microsoft Secure Score and Compliance Reports

  • Monitor and develop Microsoft secure score and Microsoft Compliance Score reports.
  • Configure/Setup, monitor and develop Compliance Score reports for Management.
i. Bi-monthly reports

ii. Remediations deployed as per requirements and on-time.

C

Patch management

  • Testing and deployment of patches through Managed engine tool.
  • Identify gaps if any and inform IT services team on checks to be performed at end point.
  • Develop patch reports.
i. Patches successfully deployed to managed devices within two (2) weeks of release.

ii. Zero-day patches to be deployed within forty-eight (48) hours

D


Troubleshooting, resolution and root cause analysis for Level 2 and Level 3 incident management including crisis, critical, major and high priority incidents for VIPs.


  • Office hours from 9am to 6pm, Monday to Friday.
  • Additional coverage outside normal office hours by remote resources is required forcrisis and major severity or VIP IT security incidents. (6pm to 9am, Monday to Sunday, including Public holidays)
i. Response time - Within 15

minutes

ii. Critical - 4 hours resolution

time

iii. Major - 8 hours resolution

time

iv. Low - 24 hours resolution time

v. Root cause analysis reports for crisis, critical and major incidents.

E

Cybersecurity Compliance Checklist - Compliance and Standards for systems which will be connected to DNB network.

  • To review and perform remediations as required for M365 system to the Cybersecurity Compliance checklist.
i. Meet agreed timelines.


Job Type:
Contract

Contract length: 12 months


Pay:
RM4, RM5,000.00 per month


Benefits:


  • Health insurance
  • Parental leave

Schedule:

  • Monday to Friday
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