Business Development Manager, Business Banking - Petaling Jaya, Malaysia - Standard Chartered

Siti Tan

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Siti Tan

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Description

Job:
Retail Banking


Primary Location:
Asia-Malaysia-Petaling Jaya


Schedule:
Full-time


Employee Status:
Permanent


Posting Date: 29/Aug/2023, 8:24:10 PM


Unposting Date:
Ongoing


Role Responsibilities

JOB SUMMARY

  • Meet the business objectives initiated by the respective country BB business
  • Customer focus needbased selling
  • Deepen customer relationship and maximize penetration

Strategy

  • Meet the business objectives initiated by the respective country BB business
  • Customer focus needbased selling
  • Deepen customer relationship and maximize penetration

Business

  • Achieve personal sales target
  • Segment focus, customer focus needsbased selling
  • Responsive and responsible selling
  • Practice appropriate sales and marketing skill

Processes

  • Operational quality manage sales controllable error, rejection, approval rate, TAT etc.
  • Continuous sales improvement effort, through active engagement with Product, Credit & Operations.
  • To ensure risks and issues identified are resolved in an appropriate and timely manner.

People & Talent **- Self-discipline.

  • Enhance strong teamwork within the department.
  • To work closely with all sales colleagues to ensure better coordination and teamwork.
  • Awareness of the Bank's rules & regulations with working standards that are expected by the Bank.

Risk Management

  • Ensure CDD / AML & TCF diligence and adherence to operational risk controls and procedures in daytoday Regional Sales teams management
  • Discipline in HR and training related matters, Operational Risk Standards
  • Zero tolerance of risk and compliance breaches
  • Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
  • Being measured against Governance and Operational Risk review result of the regional team
  • Achieve satisfactory audit rating, ensure no adverse findings in internal / external audit, governance and compliance review
  • To comply with all applicable money laundering prevention procedures

Governance **- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.


Regulatory & Business Conduct **- Display exemplary conduct and live by the Group's Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank's

Conduct Principles:
[Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

  • Internal
  • Product, Segments, Governance, RB, GBS, Collection, CDD, Credit & Risk.


  • External

  • Clients.

QUALIFICATIONS

TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS

  • Account Management Core
  • Addressing Customer Needs Core
  • Antimoney Laundering Policies and Procedures Core
  • Bank Account Features and Services Core
  • Cash Management Services Core
  • Small Business Banking Core

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.


Our purpose, to _drive commerce and prosperity through our unique diversity_, together with our brand promise, to be _here for good_ are achieved by how we each live our _valued behaviours_.

When you work with us, you'll see how we value difference and advocate inclusion.


Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do


Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well


Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term


In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.


Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

**Time

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