Customer Service Representative - Johor Bahru, Malaysia - Telexpress Contact Centre Sdn. Bhd.

Telexpress Contact Centre Sdn. Bhd.
Telexpress Contact Centre Sdn. Bhd.
Verified Company
Johor Bahru, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Job Highlights

  • Transport and language allowance provided
  • Group medical insurance provided
  • Work Location: Johor Bahru City Square

Responsibilities:


  • To collect and record all relevant information accurately into the Intake system.
  • To report details of all complaints within the time frame to the department/personnel in charge.
  • To ensure consumer is kept informed of the progress of the complaint review and to communicate the results of the investigation as advised by supervisor.
  • To prepare daily reports of concerns received from consumers.
  • To achieve individual performance expectations and development.
  • To perform any adhoc tasks assigned by the Management from time to time.

Job Requirements:


  • Required Skill(s): Customer Service, Communication Skill, Active Listening, Typing Skill
  • 5 working days per week.
  • Training provided before start work
  • Fresh graduates are welcome to apply.
**Our employee benefits:
- *
  • Onthejob training
  • Transport allowances
  • Language allowances
  • Medical insurance (Inpatient & Outpatient)
  • Marriage leave, paternity leave, bereavement leave
  • At least 14 days annual leave since the first year of joining
  • Annual bonus
  • Company activities

Salary:
RM2, RM3,000.00 per month


Benefits:


  • Health insurance
  • Maternity leave

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (required)

Language:


  • English (preferred)
  • Bahasa Melayu (preferred)
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