Facility Technician - Johor Bahru, Malaysia - EPS Ventures Sdn Bhd

EPS Ventures Sdn Bhd

Verified Company

Johor Bahru, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Client Background:

Established since 1997 and is a world class Data Center Consulting and Project Management Company, providing its clients with Professional Services, Managed Services and Resourcing solutions.

Location:
Sedenak Kulai, Johor

Position:
Facility Technician

Headcount:1

Tenure:
Contract (12 months renewable contract)

Responsible for all activity carried out in the facility support.
To conduct daily health check on the data centre facilities & common facilities.
To perform 1st level troubleshooting whenever there is a problem in the data centre & common facilities.
To ensure that technical issues are resolved within time frame.
To ensure that calls are attend timely and solved up to customer satisfaction.
To ensure that the configuration management system is strictly followed.
To follow documented quality system and ensure that it is followed by all employees.
To follow documented information security management system and ensure that it is followed by all employees.
To review records of user requirements, testing and delivery area.
Responsible for preparation of all the inspection and test plans.
To make necessary arrangement for customer / third party inspection, if any.
To carry out final inspection and testing of the products as per test plan including BCP.
To verify that the data backed up in the event of server crash or in a routine case is accurate and the latest.
Carry out condition based monitoring and preventive detection of any issues on electrical installation and machine electrical equipment and report accordingly to immediate superior.
To ensure that necessary inspection is completed and results are matching with specifications
To ensure that all the inspection and test records are maintained at all stages to show evidence of conformity to specified requirements.
Ensure that Critical Operations function fulfill the response time and down time as stated in the Service Level Agreement (SLA) with vendor as well as customer ends.
Ensure that all incidents and breakdown are fully attended to and solved within a given timeline.
Assist in planning and carrying out all preventive and corrective maintenance but not limited to electrical, mechanical, and civil and structure on timely basis.
Assist and formalize work shut down procedures and even after working hours and on rest day.
To assists and coordinate with Facility Engineer and normalize procedures for all mechanical and electrical facilities in line with electricity supply act especially for low voltage system.
Ensure that the Data Centre (DC) comply with all the relevant authorities of Malaysia.
Advise and supervise breakdown work Supervisors in attending and providing solutions to problems related, but not limited to, electrical and mechanical in facilities. Report to manager or supervisor on a regular basis pertaining daily operations and working together to solve daytoday operational problems.
To carry out Facility Engineer duties and work in a good and proper manner, in order to maintain a good relationship with the customers.

Requirements:

At least 4 years of working experience in the related field.
Possess good soft skills in communication and documentation.
Able to contribute effective solutions to solve issues.
Positive and aggressive working attitude, able to think critically, a good team player and able to work independently.
Proficiency in English language is a must spoken, written, and reading.
Proficiency in MS Office is a must. Any other engineering related software proficiency will be added advantage.

Job Type:
Contract

Contract length: 12 months

Salary:
RM4, RM4,500.00 per month