IT Support Manager - Petaling Jaya, Malaysia - Eve M Solution

Eve M Solution
Eve M Solution
Verified Company
Petaling Jaya, Malaysia

2 weeks ago

Siti Tan

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Siti Tan

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Description

Responsibilities:


  • Lead and coach a team of security engineers in supporting security operations and IT infrastructure, including clouds.
  • Ensure that the IT support team is providing highquality support to our customers.
  • Develop and implement new support processes and procedures.
  • Manage the IT support budget.
  • Mentor and develop junior IT support staff.
  • Stay uptodate on the latest cybersecurity threats and vulnerabilities.
  • Respond to security incidents in a timely and effective manner.

Qualifications:


  • 5+ years of experience in IT support, with 3+ years of experience in a supervisory or management role.
  • Experience in leading and coaching a team of IT professionals.
  • Experience in implement or maintain security solutions including SIEM, firewalls, EDR and etc.
  • Proven ability to develop and implement new support processes and procedures.
  • Excellent communication and interpersonal skills.
  • Strong problemsolving and analytical skills.
  • Ability to work independently and as part of a team.
  • Experience with cybersecurity threats and vulnerabilities is a plus.

Benefits:


  • Competitive salary and benefits package.
  • Opportunity to work with a team of experienced and talented cybersecurity professionals.
  • Chance to make a real difference in protecting our customers from cyber threats.
  • Training provided

Job Types:
Full-time, Permanent


Salary:
RM7, RM10,000.00 per month


Benefits:


  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to Commute:

  • Petaling Jaya (required)
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