Restaurant Supervisors - Kuala Lumpur, Malaysia - Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Position:
RESTAURANT SUPERVISORS (Full time #536286)

Property / Office:
Mandarin Oriental, Kuala Lumpur

Location:
Kuala Lumpur, Malaysia

RESTAURANT SUPERVISOR

Summary

The Restaurant Supervisor will report to the Restaurant Manager and forms part of the F&B team who collectively deliver exceptional guest experiences.

We are looking for individuals who have a good knowledge of food & beverage, a team player and enjoys to wow guests with outstanding service and hospitality.

The Role of the Restaurant Supervisor

To provide back up for the Manager and Assistant Managers and take responsibility in supervising and coordinating the daily activities and maintaining the highest standard of service established by the hotel
Create and maintain a pleasant working environment and foster teamwork at all times
Assist Restaurant Manager to constantly find ways to further increase revenues without sacrificing predetermined standards
He/ she is expected to deliver a highquality experience to our guests and motivate our colleagues to ensure excellent customer service.

Preferred Qualifications And Skills

Diploma or Certificate in Hotel Management/ Catering
Minimum 2 to 4 years relevant job experience in similar capacity
Knowledgeable about customer service and guest contact skills
Knowledgeable about handling guest/colleague complaints and dealing with guests
Previous experience in supervising and/or delegation
Good in spoken and written English and Bahasa Malaysia
Ability to communicate in other languages would be an advantage
Computer literate with knowledge of Microsoft Windows and InfoGenesis System
Pleasant with positive attitude
Good communication and administrative skills
Willing to work shift duties

Learn more about what it is like to work at Mandarin Oriental Hotel Group, visit us:

_Malaysia work authorization is required for this position._

Advertised: 29 Aug 2023 Singapore Standard Time

Applications close: 06 Oct 2023 Singapore Standard Time