Application Production Support Analyst - Kuala Lumpur, Malaysia - NTT DATA

NTT DATA

Verified Company

Kuala Lumpur, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

Req ID: 277396

We are currently seeking a Application Production Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Roles/Responsibilities

Providing Live Application deployment support (odd hours)
Perform Level 2 and 3 of production support.
To perform problem investigation problem identification, root cause analysis, solution definition and implementation.
To work closely with users to understand their needs & issues.
To manage system risks and conjure improvements to mitigate and manage risks.

Requirements:

25 years of experience in Application Technical Support on SSIS, MSSQL Database on Windows platform.
Handson experience on PowerShell scripting, MS-DOS and MSSQL Server DB working experience and support.
Knowledge in Banking IT environment will be a plus.
24 x 7 on call support.
Willing to work at Cyberjaya/ KL.
Able to work with cross border colleagues.
Familiar with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology

About NTT DATA Services
**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.