Customer Support Executive - Kuala Lumpur, Malaysia - Cxl executive

Cxl executive
Cxl executive
Verified Company
Kuala Lumpur, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

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Description

Position :
Customer Support Executive

Working Hours:
Monday - Sunday / 24/7 Rotational Shift
(2 day off rotational - based on duty roster)

Intake:
Early September 2023 (Immediate Hiring)


Location:
Masjid Jamek


Basic Salary:
RM2,500 + RM300 (Allowance)

  • Attracts potential customers by answering product and service questions; suggesting information about other banking products and services
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Requirement:


  • Fresh graduate are welcome to apply.
  • Training will be provided
  • Required Language(s) : Bahasa Malaysia, English (Fluent)
  • Required atleast 3 years related experience in call center or banking industry
  • Willing to work in contract duration (6 months contract / renew based on performance).
  • Malaysian Citizen only
  • Able to commit working in shift (24/7 rotational shift)
  • Shift Rotation / Rotational Offday / Not Fixed (8hours working):


  • 7am

  • 4pm
  • 9am6pm
  • 1pm10pm
  • 10pm7am
  • Good communication skill and computer literacy especially Microsoft office
  • Experience in banking call center is added advantage
  • Preferable someone currently not working and able to commit immediately.

Job Type:
Contract

Contract length: 6 months


Salary:
RM2, RM2,800.00 per month


Benefits:


  • Health insurance

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Available to start immediate ?

Education:


  • Bachelor's (preferred)
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