Assistant Manager, Compliance - Kuala Lumpur, Malaysia - Hong Leong Bank

Hong Leong Bank

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

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Description

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Overview
Responsible for reviewing anomalous activity alerts/cases that are closed by Transaction Monitoring and Customer Acceptance Analysts, Junior Analysts, and Senior Analysts as a control to ensure accuracy, completeness and compliance with regulatory, internal/external audit requirements and policy/procedural requirements.
Responsible for testing QA staff accuracy (sample check). Involvement in QA Program development and implementations. Responsible for ensuring individual adherence to defined quality standards/core competencies that are required for all analysts.
Key Responsibilities
Acts as a liaison between Operations, Training, and Group Compliance for coordinating goals and objectives to enhance continuous process and quality improvement
Acts as an SME on the day to day process of conducting quality review of operations analysts work. Objectively assesses quality of investigative analyst work for what is going well and what needs to improve and supports coaching efforts
Ambassador for best practices and facilitator of knowledge in money laundering processes
Escalation point for review of complex cases to validate that transaction monitoring alerts were processed in line with quality standards
Ensures that the Quality Assurance process is executed in adherence with standard policies and procedures, using standard tools
Authority in complex case dispositions
Operates within the agreed business SLAs and confidentiality standards
About Hong Leong Bank_
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a DigitalattheCore ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
We seek to strike a balance between diversity, inclusion and merit to achieve our _

- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _

Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive lifelong learning, achieve their career aspirations and grow talent from within our organisation._