Customer Service Specialist - Kuala Lumpur, Malaysia - Epique Plus Naza Tower

Description

Customer Service Specialists play a vital role in shaping a company's reputation and are essential in maintaining customer loyalty and attracting new business through positive word-of-mouth and reviews.

Resolving Customer Issues:

Actively working to understand customer concerns, complaints, or problems and taking appropriate actions to resolve them effectively and efficiently.

Product/Service Knowledge:

Developing a deep understanding of the company's products or services to provide accurate information and address customer questions effectively.

Job Types:
Part-time, Contract, Temporary, Internship, Fresh graduate, Student job

Contract length: 3 months

Part-time hours: 40 per week


Salary:
RM1, RM3,500.00 per month


Benefits:

• Flexible schedule
• Gym membership
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Fixed shift
• Monday to Friday

Supplemental pay types:

• Attendance bonus
• Commission pay
• Performance bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Language:

• English (required)

Application Deadline: 08/14/2023

Expected Start Date: 08/15/2023