Sales Account Manager - Petaling Jaya, Malaysia - IT Consulting Company
Description
Duties:
- Ensure maintenance/support contracts, system operations, Extension and modernisation project and spare parts sales to meet and exceed given sales targets.
- Develop and maintain strong business relationships with new customers.
- Maintain good relationship with installed base customers and to constantly explore further CS business opportunities with them.
- Evaluate and increase customer satisfaction level.
- Consolidate information from customers on product and service quality and failure.
- Adherence to quality process
- Following up on customer complaints and changes request.
- Update sales forecast and business development progress in the system.
- Prepare CS sales and customer reports for management review.
- Monitor customers' order forecast and purchase orders.
- Present proposals and prepare quotations for customers and follow up with negotiation
Requirements:
-
Must be able to converse, read & write in Mandarin:
- Bachelor degree in Electrical /Mechanical/Controls Engineering or related disciplines.
- Minimum 5 years of service services/account management experience, with proven works track record. Prior work experience in automated material handling system is an added advantage.
- Preference will be given to those with experience of pursuing the sales of spare parts and/or support/ maintenance contract.
- Strong business acumen and analytical. Able to conceptualize solutions and articulate concept and proposed solutions to customers.
- Able to work independently with strong commercial, interpersonal and negotiation skills.
- Selfstarter with strong capability to interact and work in a crossfunctional and multinational environment.
- Strong technical background and the ability to be fully conversant with the technologies in the industry.
- Good presentation and communication skills, both spoken and written English.
- Proactive with a strong customer and team focus.
- Computer literate with good knowledge of Microsoft Office
- Able to travel both domestically and overseas for business meetings, even on short notice
Job Type:
Permanent
Pay:
RM6, RM8,000.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- Notice Period
Experience:
Sales Engineer: 3 years (preferred)
- Technical solutions: 3 years (preferred)
More jobs from IT Consulting Company
-
Oracle Database Administrator
Kuala Lumpur, Malaysia - 1 week ago
-
IT Data Governance
Kuala Lumpur, Malaysia - 1 week ago
-
Manager/sm, Resourcing, Human Capital Services
Shah Alam, Malaysia - 1 week ago
-
Branch Manager
Johor Bahru, Malaysia - 4 days ago
-
IT Project Manager
Kuala Lumpur, Malaysia - 1 week ago
-
Executive Credit Management
Bandar Utama, Malaysia - 1 week ago