Technical Sales Support Specialist - Kepong, Malaysia - RCSI Resources Sdn Bhd

RCSI Resources Sdn Bhd

Verified Company

Kepong, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Position :
Technical Sales Support Specialist

Location :
Kepong

Working Days / Time : 8.30am - 5.30pm / Mon - Fri

This role requires to use the technical expertise to better connect with the customer by working along with the sales team.

It also requires to liaison with the R&D team on the technical requirements by customer.

Responsibility

Provide technical advice to the Sales team to resolve product/service request.
Prepare and provide documentation on product specifications to the Sales team.
Answer sales and technical inquiry, explain products, Support product selection, and provide product training and technical seminar, Trouble shooting and others to clients or users.
Present to clients or customers on dealing with issues by providing solutions.
Provide technical presentation to customers.
Attend team meeting and training session to improve sales skill & technical knowledge.
Coordinate all technical activities with different departments.

Requirement

12 year working experience from IT Industry.
Minimum Diploma in Information Technology or similar
Independent, innovative, team worker, focused on achieving challenging targets.
Ability to work fast pace and under pressure
Strong consultative customer sales and support skills are essential.
Must be proactive and possess strong sales account management, presentation, and negotiation skills.
Able to work independently.
Preferably to possess Class 3 Driving License and own vehicle.