Customer Relations Executive - Johor Bahru, Johor
Only for registered members Johor Bahru, Johor, Malaysia
1 month ago
* This salary range is an estimation made by beBee
Job summary
The Customer Relations Executive will guide customers to reach a deal, communicate with customers through networks chat, and handle orders through website and phone.
Responsibilities
- Well knowledge about company product or service− guide the customer to reach a deal.
- To communicate with customer thru to promote sales through networks chat.
- Respond to telephone inquiries and Internet inquiries; Handle order through website and phone.
- Arrange shipping and Classification of different logistics delivery to make sure all in order.
- Record shipping order.
- Handle customer order, payment, and follow up with Logistics status;
- Handle customer complaint and feedback, return and exchange goods.
- Looking for potential customer and Agent.
- Support Marketing Team to provide idea and discuss sales planning offer.
- To check with network promotion layout, etc.; To ensure customers can easily see the latest promotions and products.
- To Achieve group sales goals
- Additional tasks assigned by Management.
Job description
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