Customer Service - Bayan Lepas, Malaysia - Tokyo Electron Malaysia Sdn Bhd

Description

Duties involve but are not limited to supply chain services, inventory control, critical parts availability and material handling:

• 
  Customer Service_
• Process orders for materials from sales staff or direct customers' contacts
• Update order information into the ERP System
• Coordinate with suppliers regarding order status, shipping dates, prices, product availability and back orders

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Planning_

• Plan, schedule and monitor the movement of materials through the production cycle
• Determine material's requirements from engineering and production schedules
• Coordinate the efficient movement of materials with purchasing, production and engineering
• Responsible for procurement business system data input and integrity; creates and

- maintains bills of material and parts/commodities numbers in supply chain management or other enterprise-wide systems

• Provide administrative and clerical support specifically related to supply chain and procurement department activities
• Evaluate customer support commitments to ensure customer requirements are met
• Serve as liaison between sales and operations teams to provide data analysis for inventory planning; and participates in process/rating improvement efforts
• Coordinate crossfunctional teams through meetings and progress measurement activity to achieve both on time and within budget
• Other duties as assigned

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Requirements_

• Degree in Business Studies or its equivalent with 2 to 5 years of related experience
• Oracle or SAP system experience will be an added advantage
• Strong communication and good interpersonal skills
• A meticulous, organized and resourceful team player
• Able to work independently with mínimal supervision
• Able to do Weekend/Public Holiday support when required

Schedule:

• Monday to Friday

Application Question(s):

• Experience in Manufacturing or Semiconductor industry

Experience:

• Customer Service & Planner: 1 year (preferred)