Subject Matter Expert - Kuala Lumpur, Malaysia - Upstream BPO Sdn Bhd

Upstream BPO Sdn Bhd
Upstream BPO Sdn Bhd
Verified Company
Kuala Lumpur, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description
Identifying and capitalizing on opportunities to collaborate with related department to identify their needs and develop tailored KM strategies

  • Designing data collection materials and conducting key informant interviews, focus group discussions, and surveys to determine knowledge needs of primary and intermediary audiences
  • Contributing to the design and implementation of tailored KM strategies according to needs assessment results
  • Documenting field program experiences and lessons learned
  • Communicating with partners and local networks to support the needs of the project and to promote KM
  • Writing and editing technical reports and tailoring messages for relevant audiences.
Requirement

  • 23 years of experience as a Knowledge based officer in Contact Centre environment
  • Excellent verbal, written and presentation skill
  • Need to have IT background at least Diploma

Salary:
RM2, RM3,000.00 per month


Job Types:
Permanent, Contract

Contract length: 12 months


Salary:
RM2, RM3,200.00 per month


Benefits:


  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
More jobs from Upstream BPO Sdn Bhd
See all jobs of Upstream BPO Sdn Bhd