Retail Assistant Fulltime - Kuala Lumpur, Malaysia - Jovian Apparel SDN BHD

Siti Tan

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Siti Tan

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Full time
Description

Responsible in assisting Area Manager / Store Manager & Supervisor in managing sales, operation, asset protection, and administrative duties of the store to insure great customer experience and optimum profitability for the Company.


Sales & Customer Service

  • Assist the Area Manager / JStore Manager & Supervisor in overseeing the productivity, understand and support daytoday store operations, policies and procedures.
  • Making sure that every customer is served in a timely manner, and managing customer enquiries and complaints professionally.
  • Provide prompt and courteous customer service and resolves customer issues by determining optimal solutions.
  • Maintain and control inventories and ensure adequate store supplies.
  • Ensure all daytoday sales transaction is properly documented.

Marketing

  • Identify current and future customer requirements by establishing rapport with potential and actual customers.
  • To execute the marketing strategy determined by the Area Manager / Store Manager, Brand Manager & CEO
  • To assist the Area Manager / Store Manager & Supervisor on communicating, and managing marketing and merchandising programs.
  • To assist the Area Manager / Store Manager & Supervisor in achieving sales targets.

Store Administration

  • To assist the Area Manager / Store Manager & Supervisor in all store operational issues, including store housekeeping, store administrative duties, physical inventories, price changes, etc.
  • Ensure interior and exterior of store is clean and well maintained according to company standards.

Staff Administration

  • To be motivated and inspired in order to achieve productivity and sales goals.
  • To take ownership of personal performance and career development plans.

Others

  • Perform duties as assigned by Area Manager / Store Manager & Supervisor.

Salary:
RM1, RM2,000.00 per month


Benefits:


  • Opportunities for promotion
  • Professional development

Supplemental pay types:

  • Overtime pay

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