Customer Service Officer - Petaling Jaya, Malaysia - Timesconsult Sdn Bhd

Timesconsult Sdn Bhd
Timesconsult Sdn Bhd
Verified Company
Petaling Jaya, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Responsibilities:


  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Requirements:


  • Required language(s): English (able to converse in Mandarin will be an added advantage).
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Applicant must be willing to work on rotational shifts and off day
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
Contract length: 24 months


Salary:
RM1, RM2,500.00 per month


Application Question(s):

  • How Long your notice period?
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