Customer Service Representative - George Town, Malaysia - Teleperformance Malaysia

Teleperformance Malaysia
Teleperformance Malaysia
Verified Company
George Town, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Job Details

  • Location: George Town, Penang
  • Shift : 9am to 6pm or 12pm to 9pm

Who is Teleperformance Malaysia?
Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia.

Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally.

Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).


Responsibilities

  • Log customer interactions in our system for proper documentation
  • Followup with customers as appropriate
  • Review customer's account to identify and offer products that will benefit the customers (Sales Representative)
  • Participate in team meetings and strategize on team performance improvement
  • Participate in oneonone coaching sessions with direct manager to strategize on individual performance improvement

Qualifications:


  • Bachelor's degree or Diploma in any discipline
  • Fluency in written and spoken English and Mandarin/Cantonese
  • Experienced or interest in a BPO, Customer Service, and/or Sales
  • Willing to relocate to Penang

#FastPaced #Fun #Diversity #BestPlaceToWork #WorkLifeBalance #GenZ #Dynamic #FreshGrad #KickStartYourCareer #WorkHardPlayHard

  • RM 5000 Sign On Bonus

Salary:
RM3, RM3,600.00 per month


Benefits:


  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift

Supplemental pay types:

  • Performance bonus
  • Signing bonus

Education:


  • Diploma/Advanced Diploma (required)

Experience:


  • BPO, Customer Service, and/or Sales: 1 year (required)

Language:


  • Mandarin (required)
  • English (required)
More jobs from Teleperformance Malaysia
See all jobs of Teleperformance Malaysia