Brew Crew - Johor Bahru, Malaysia - The Coffee Bean & Tea Leaf (M) Sdn Bhd
Description
_Our Blend_
The Coffee Bean & Tea Leaf is where exploration and discovery happen every day, brought to life by a diverse team of hard-working optimists with a curiosity and passion for learning about our craft, the people we serve, and the world around us.
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Brew Crew Opportunity_
We are seeking friendly, curious, and collaborative Baristas to help deliver a world-class coffee and tea experience. As a member of our Malaysia Brew Crew, you will have the opportunity to grow both personally and professionally.
You will enter our famous '
Barista Academy' from your very first day and develop expertise in the craft of coffee and tea, gaining valuable career skills — Your development is our priority.
Key Responsibilities_
In this role, you will:
- Be a World Class Barista (& Tearista) serving our amazing customers.
You bring the passion, we provide the training, and you share the best specialty coffee & tea with the customer. - Guide customers through their coffee & tea experience from beginning to end providing exceptional customer service.
- Serve a full range of products from our famous beverages to delicious food and beautiful merchandise.
- Create meaningful moments
- Share your knowledge, our heritage, and our sustainability practices with customers.
- Handle cash transactions honestly, efficiently, and accurately.
- Care about the safety & health of our Brew Crew and customers.
- Take pride in the appearance of your café, maintaining a clean and organized environment, in accordance with health and safety regulations.
Your Ingredients
- Our Brew Crew is
fueled by curiosity. We embrace new ideas and experiences in the pursuit of bettering ourselves, our organization, and the customers we serve. - Previous experience as a Barista or in a similar customer service role is preferred, however not required, as training will be provided in our Barista Academy.
- Ability to work in a fastpaced environment while maintaining attention to detail and quality.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work well both independently and as part of a team.
- Flexibility to work various shifts, including weekends and holidays.
Performance & Rewards_
At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.
- World Class training in our Malaysia Barista Academy
- Competitive Salary
- Performance & Attendance Bonuses
- Brew Crew discounts
- Career Journey with Individual Development Plans
- Flexible working hours
- Medical benefits
Our 'FROTH' VALUES
We believe in the
fundamental truths that guide us through our daily lives:
FRIENDLINESS -* We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
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RESPECT
- We are inclusive and honour each other's values, opinions, and diversity.
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OWNERSHIP
- We take ownership and accountability for our individual, team and business results, every day.
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TEAMWORK
- As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
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HONESTY
- We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.
Job Types:
Full-time, Part-time
Pay:
Up to RM2,400.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Early shift
- Evening shift
- Rotational shift
Supplemental pay types:
- Overtime pay
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