Manager Operations - Kuala Lumpur, Malaysia - HSBC

HSBC

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Job description

What you'll do:

Deal with the specific requirements for the various markets assigned and to look into effective ways to standardize certain practices across markets.
Perform Regulatory MPF checking and update
Sub custodian monitoring
Documents review and update (SLD, PLA, SLA, POA, Fee schedule, GC rate card etc)
Due diligence (as a services provider) for TFS, N2MI, Cayman, ROAP sites)
Handling physical contracts / POA / agreements etc
Overseeing offshore city sites team operation
Review incidents and review legacy process
Analyse and coordinate market news, market changes and new requirements
Keep abreast with the latest development in the rules and regulations by the regulators of the various markets and to identify the implications involved to the current corporate action processes.
Deal with internal and external attrition and their operational affects.
Drive customer centric Quality initiatives.
Effectively mitigate identified Operational Risks.
Comply with Group's statutory audit standards.

Requirements

What you will need to succeed in the role

Ability to speak and understand English fluently, writes business letters and reports, and have good conversational / telephone skills.
Ability to learn quickly, transfers knowledge appropriately, understand and interpret numeric data.
Evidence of good analytical, statistical and data mining skills to study trends and make projections. Production management skills and ability to initiate process improvements.
Leadership skills, with ability to build rapport with, relate to and effectively develop a wide range of people.
Ability to deal tactfully and effectively with custodian, customers and service providers
Good command of spoken and written English, with additional proficiency in Putonghua an advantage.

What additional skills will be good to have?_ _**- Good knowledge and experience in using internal/external systems - GHSS (as our internal custody system), IMS, Multifonds (as our internal A&V systems), Easyway and Bloomberg etc.

Experience in Network management / Custody operation is preferred
Possess relevant Securities background and knowledge at least 18 months of Securities experience.
Those who have IAQ qualifications will have an advantage.