Service Desk Specialist - Kuala Lumpur, Malaysia - Cognizant
Description
Service Desk Specialist (Japanese Language)
Do you have Technical Support experience, and are you seeking a new full-time job? Cognizant is recruiting a Technical Support Analyst, and the role comes with an attractive salary and a benefits package.
In your first few weeks in this Customer Service role, you can expect to:
- Handle end-user voice calls in Japanese Language
- Provide firstlevel resolutions for Enduser computing and Business Applications
- Ticket creation/Categorization/prioritization in SNOW or any Ticketing tool experience
- Ticket triaging to respective Support Group
- Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC or L1 Apps.
If you're looking to impact and create change positively, you'll be rewarded with an excellent salary and benefits package for your inclusive and committed approach.
- You can pursue innovative career tracks and opportunities here
- You can enhance your professional development through education and dedicated training
- We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.
Employee Status :
Full Time Employee
Shift :
Day Job
Job Posting :
Nov
About Cognizant
Job ID COGNGLOBAL43291
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