Delivery Area manager - Kuala Lipis - Amazon

Description

This is a strategic Operations Manager role that requires strong analytical and leadership skills to drive operational excellence through team coordination and data-driven decision making. The ideal candidate will have excellent communication abilities, empathy towards team members, and a proven track record of implementing successful process improvements.

Main Responsibilities:

• Review operational forecasts and determine productivity requirements for sort operations
• Support all safety programs to ensure a safe work environment
• Analyze operational metrics and develop strategies to improve performance
• Mentor and develop junior managers

Key Skills:

• Strong communication and leadership skills
• Data analysis and problem-solving skills
• Ability to make data-driven decisions
• Emotional intelligence and empathy towards team members

About the Role:

This is an exceptional opportunity to be part of Amazon's Logistics Team and contribute to delivering customer satisfaction. As an Operations Manager, you will be responsible for leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station.

You will ensure a safe workplace, properly trained personnel, and address team needs so they can focus on their jobs. You will also coordinate operations both within the facility and for on-route activities, create an inclusive work environment, and adapt to sudden changes and growth according to operational necessities.

The ideal candidate will have a strong understanding of Lean manufacturing methodology and experience with performance metrics, process improvement, or lean techniques. A completed Bachelor's Degree or 2+ years Amazon experience is required, along with 5+ years of General Experience and 3+ Year(s) as people manager.