Marketing Officer - Kuala Lumpur, Malaysia - Bank Islam
Description
Req ID: 5493- Job Description:
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Summary of Job Description for Marketing Officer
Responsible in carrying duties and responsibilities as detailed out below towards achieving the annual business target set for Vehicle Financing.
Duties and Responsibilities:
Financial Segment:
- To achieve monthly business target for Vehicle Financing as follows:
- Submission of Approval of RM4.00m
- Total Approved Financing of RM2.6m
- Total Disbursement of RM1.8m
- Penetration of Non National Segment with minimum disbursement of ratio National and Non National at 60:40 per month Maintain zero Impaired for accounts disbursed within one year anniversary
Risk and Control Segment:
- To keep threshold of zero internal and external fraud cases on yearly basis
Service Excellence Segment: - Conduct visitation to dealers to improve business rapport: minimum 4 dealers/day or any threshold as directed.
- To complete the site visitation requirement within T+1 day (within own territory) or T+3 day (outside territory) or any threshold as directed
- To follow up on pending cases status with dealers / customer within T+2 days
- To follow up and conduct renewal of Letter of Undertaking (LoU) on timely basis.
- Conduct at least one product briefing/month to car dealer or any threshold as directed.
- Attend to enquiries/request and or complaints from car dealers/ customer within T+3 day or any threshold as directed.
- Recommend for appointment of car dealers as panel dealer (if any) and for DBR-I arrangement
Sales and Marketing Reporting Function:
- Submit daily visitation planner report (if any) and weekly report and marketing activities on timely
- Review DBRi arrangement for dealers before one (1) month of expiry of the arrangement
- To maintain and update the reports/data on submission, pending approval, pipeline data and or other reports required on timely basis.
Human Capital Development Segment:
- Complete a minimum of 16 training hours in a year with completion of IDP requirement or any threshold To complete all elearning courses as directed before the dateline given by HR
Other adhoc activities: - Any other duties/assignment as and when directed/assigned by the superior as per business requirement from time to time
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Qualifications:
- _Possess a Degree related to Sales and Marketing or other related field in Islamic Banking and Finance_
- _Excellent interpersonal and communication skills_
- _High inclination towards a sales-driven culture_
- _Proactive and self-starter_
- _Able to work under minimum supervision_
- _Experience of working in a fast-moving business environment_
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