Front Office Assistant/ Reservation - Bangi, Malaysia - Tenera Hotel

Tenera Hotel

Verified Company

Bangi, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Job Highlights

Responsibilities:

Greet and welcome guests.
Handles Front Office operations such as performs check in & check out for the hotel guest during arrival & departure.
Perform room assignment, room change procedure, new room reservation, bookings and ensures all data are completely recorded in the hotel system.
Address guest's inquiries, complaints and request promptly.
Answering all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them.
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Keep updated records and files.
Monitor office expenses and costs.
Take up other duties as assigned (travel arrangements, schedules etc.)

Job Requirements

Proven experience as front office representative, agent or relevant position.
Able to do cashiering at the counter.
Excellent knowledge of MS Office (especially Excel and Word).
Strong communication and people skills.
Positive work attitude, customer service orientation, with multitasking abilities.
Willing to work on shifts as assigned by the department.
At least 3 Year(s) of working experience in hospitality industries are required for this position.
Immediate admission recruitment.