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- Qualifications:
- ∙ Minimum Diploma or higher qualification
- ∙ Fluent in English & Mandarin (speaking, reading, and writing)
- ∙ Willingness to work 24/7 rotational shifts
- ∙ Relocation to Petaling Jaya required
- Key Responsibilities:
- ∙ Provide timely support to customers via various communication channels (inbound, outbound calls)
- ∙ Ensure efficient problem and complaint resolution
- ∙ Process payments and client information accurately, safeguarding personal and payment details
- ∙ Proactively support customers to enhance brand loyalty
- Benefits:
- ∙ EPF contribution
- ∙ SOCSO contribution
- ∙ EIS provision
- ∙ Annual leave entitlement
- ∙ Medical leave entitlement
- ∙ Training opportunities
- ∙ Allowances
- Additional Benefits:
- ∙ 5-day workweek
- ∙ Comprehensive training provided
- ∙ Allowance included
- Requirements:
- ∙ Fluency in Mandarin
- ∙ Proficiency in Customer Relationship Management
- ∙ Banking industry knowledge
- ∙ Strong problem-solving skills
- ∙ Effective communication skills
Mandarin Customer Success Specialist - Petaling Jaya - Agensi Pekerjaan JobScoper Sdn. Bhd.
Description
Mandarin Customer Success Specialist (Banking Industry)
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Customer Success Specialist
Full time Only for registered members Petaling Jaya
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Customer Success Specialist
Teleperformance- Petaling Jaya
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Customer Success Specialist
Teleperformance- Petaling Jaya
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Customer Success Specialist
Teleperformance- Petaling Jaya
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Customer Success Specialist
Teleperformance- Petaling Jaya
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Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
ChatDaddy- Kuala Lumpur
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Customer Success Specialist
Agensi Pekerjaan JobScoper Sdn. Bhd.- Kuala Lumpur
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Customer Success Specialist
PandaBee- Kuala Lumpur
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Specialist, Customer Success
Webhelp Enterprise- Kuala Lumpur
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Customer Success Specialist
ChatDaddy- Kuala Lumpur
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Customer Success Specialist
Lendela- Kuala Lumpur
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Customer Success Specialist
OpenLearning- Kuala Lumpur