- Treat all HSE topics and Safety as top priority.
- Provide strong customer issue resolution with all available resources, your technical expertise and cross collaboration with your global peers and sustaining team.
- Focus, Develop and execute technical support strategy associated with all hardware and software products.
- Work hand in hand with customers, sales, services, and engineering to solve complex technical issues.
- Utilize modern case logging tools to ensure proper case tracking and timely case closure.
- Development of Technical Support Knowledge Base.
- Present technical subjects to varied audiences including customers technical expert.
- Diagnose Hardware and Software problems.
- Provide technical direction, and assistance to the customer, user, and other service personnel in the diagnostic and long-term maintenance of Bently Nevada Hardware and Software.
- Complete documentation of findings / recommendations. Create, review, and interpret technical reports (Knowledge Base).
- Drive customer satisfaction through commitment to quality of resolution and timeliness.
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Technical Support Engineer
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Product Support Engineer
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Gain knowledge of the department/project assigned, assist in billing, and provide administrative assistance to the Service Dept team. · Assist and participate in coordinating work/tasks to achieve organization objectives. · Ensure all billing records are properly updated and file ...
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Design and Sales Support Engineer
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Sales & Support Engineer
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Only for registered members Shah AlamSales and support engineer use their technical skills to explain the benefits of their products or services to potential customers and to show how their products or services are better than their competitors'. They also sell new products or software in order to increase clients' ...
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Internal Sales Support Engineer
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Support the Sales Manager in all sales-related activities, including preparing quotations and responding to customer inquiries. Prepare quotations, process mass balance, and machinery/project costing for the Sales Manager's review. Coordinate with draftsmen on layout drawings and ...
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Sales Support Engineer
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Assistant Manager, Technical Support Engineer
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IT Support cum System Engineer
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Internal Sales Support Engineer
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Backend Support Engineer
1 week ago
Only for registered members Shah AlamThis role will provide application support to our operations. Primary duties include identifying, responding to, troubleshooting and resolving technical issues related to applications and services, ensuring optimal performance and satisfactions for users and drivers. · Reporting ...
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Technical Support Engineer
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Regional Application Consultant, Malaysia Region
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Lead Cordant Technical Support Engineer - Port Klang - Baker Hughes
Description
Job Role:
The Lead Cordant Technical Support Engineer will be responsible for providing complete customer support and resolution of technical issues. This includes active, online system troubleshooting and issue resolution for Cordant hardware, software, Cloud computing, IoT, and services products.
Technical Support is a key pillar to our organization as it is typically the first line of defense to all customer and product related issues.
Responsibilities:
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Technical Support Engineer
Full time confidential- Selangor
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IT Support Engineer
Only for registered members Klang City
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IT - Application Support Engineer (MANDARIN Speaking)
Full time Only for registered members Selangor
-
Product Support Engineer
Only for registered members Bukit Raja, Selangor
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Internship (Mechanical Engineering – Service Support (Admin & Billing)
InternshipSHIP Only for registered members Klang
-
Design and Sales Support Engineer
Only for registered members Setia Alam, Selangor
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Sales & Support Engineer
Only for registered members Shah Alam
-
Internal Sales Support Engineer
Only for registered members Shah Alam
-
Sales Support Engineer
Only for registered members Shah Alam
-
Fresh Grad: Technical Support Engineer/ Sales Support Engineer
Only for registered members Shah Alam
-
Sales Support Engineer
Only for registered members Shah Alam
-
Assistant Manager, Technical Support Engineer
Only for registered members Port Klang
-
IT Support cum System Engineer
Only for registered members Shah Alam
-
Design & Technical Support Engineer
Only for registered members Shah Alam
-
IT Support Engineer
Only for registered members Shah Alam, Selangor
-
Internal Sales Support Engineer
Only for registered members Shah Alam
-
Technical Support Engineer
Only for registered members Shah Alam
-
Backend Support Engineer
Only for registered members Shah Alam
-
Technical Support Engineer
Only for registered members Shah Alam, Selangor
-
Regional Application Consultant, Malaysia Region
Only for registered members Klang, Selangor
-
Mechanical Design Engineer
Only for registered members Kelang, Selangor