Technical Service Admin - Johor Bahru, Malaysia - PDS International Pte Ltd

PDS International Pte Ltd
PDS International Pte Ltd
Verified Company
Johor Bahru, Malaysia

6 days ago

Siti Tan

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Siti Tan

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Description
This job requires men's strength

  • Experienced in Data Entry, Customer Service, Organize Things
  • Numerical person (good with numbers)
  • Able to work on 9am 6.30pm, Monday to Friday, 5 days per week.
  • Office is based in Singapore which means you need to be in the office during working hours.

Responsibilities:


  • Assist in order processing and updating of orders.
  • Cover the reception responsibilities as directed.
  • Keeping track of incoming and outgoing work order status.
  • Record keeping, filing and any other admin function as required.
  • Prepare and issue training certificates.
  • Prepare and issue calibration certifications and stickers for calibration of equipment.
  • Respond to and follow up on sales quotations or enquiries.
  • Ensure compliance of Service Centre personnel, in stock taking events and housekeeping schedules.
  • Arrange daily service/technical schedule for service personnel, focusing on quality and efficiency in service delivery.
  • Update database of customers' equipment/device/service & maintenance requirements and send reminders to customers on service due dates.
  • Update technical staff's training certification and accreditations database.
  • Handle customer inquiries, orders and/or requests for quote, prepare quotations for submission. Follow up on quotations.
  • Work closely with CS and Sales departments or any other functional groups on inventory and logistic requirements, ensuring customers' requirements are met.
  • Ensure that all administrative and customer service tasks are attended to and completed quickly and efficiently.
  • Any other tasks as may be assigned.

Salary:
RM4, RM6,500.00 per month


Benefits:


  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

  • Are you aware that this job needs you to be working in Singapore?

Education:


  • Diploma/Advanced Diploma (preferred)

Language:


  • English (required)
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