District Manager - George Town, Malaysia - Gigi Coffee Sdn Bhd

Siti Tan

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Siti Tan

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Description

Responsibilities

  • Responsible in managing multiple outlet operations
  • Responsible in forecasting the outlets sales performance & outlet costing (P&L)
  • Ensure effective daily front line operations (manpower, stocks and other resources)
  • Formulate and execute project delivery plans, the set sales budget, target and sales analysis
  • Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recommendations to senior management
  • Develop a deep understanding of the project including but not limited to machine SOP training and handling, product innovation and market trends
  • Check and improve report quality and control procedures
  • Verify and monitor the outlet's staff attendance relates to monthly payroll purposes
  • Monitor and manage internal audit according to HACCP
  • Administer customer complaint and see to that complaints are dealt with without delay
  • Liaise with the supervisor for any problems at the outlet

Requirements:


  • Minimum 3 year(s) of working experience in Food & Beverage or related field is required for this position.
  • Highly selfmotivated and influential with the ability to lead by example, coach, mentor and develop others.
  • Able to work under pressure and react quickly to situations by making timely yet strategical decisions in challenging conditions and circumstances.
  • Good personality and communication skills, able to communicate with all levels.
  • Customer oriented and service minded.
  • Excellent interpersonal and leadership skills, good problemsolving skills
  • Must be willing to travel to all assigned outlet
Will be responsible for Gigi Coffee's Northern outlet.


Job Types:
Full-time, Permanent


Salary:
RM3, RM3,800.00 per month


Benefits:


  • Maternity leave
  • Parental leave

Schedule:

  • Rotational shift

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