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- Diploma/Degree or related creative certificate in the field
- Experience in Customer Service: 1 – 2 year (preferred)
- Strong customer-first mindset and passion for service excellence
- Empathy, patience ad active listening skills
- Ability to remain calm and professional under pressure
- Integrity, accountability and a positive attitude
- Team Player with collaborative spirit
- Able to speak in English & Bahasa Melayu
- Highly discipline, responsible, good in communication and strong team player with a positive attitude
- Ability to commute/relocate to: Batu Caves
- Respond to customer inquiries via social media, selling platform, phone, email, chat or in person in a timely and professional manner
- Handle complaints, provide appropriate solutions and follow up to ensure resolution
- Maintain a deep understanding of company products, services and policies
- Accurately document customer interaction and update relevant records
- Collaborate with internal department to resolve customer issues
- Support team goals and contribute to a positive team environment
- Participate in training and development programs to improve knowledge and service skills
- Adhere to performance metrics, quality standards and company procedures
- Cell phone reimbursement
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
- 25% (Required)
customer service - Batu Caves - FURAIHA LEGACY SDN BHD

2 months ago
Description
Qualification/Requirement:
Key Responsibilities:
Job Types: Full-time, Fresh graduate
Pay: RM1, RM2,800.00 per month
Benefits:
Willingness to travel:
Work Location: In person
Expected Start Date: 09/29/2025
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Customer Service Representative
Only for registered members Kuala Lumpur
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Customer Service Representative
Only for registered members Kuala Lumpur
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customer service
Only for registered members Batu Caves
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Customer Service
Only for registered members Batu Caves
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Customer Service
Only for registered members Batu Caves
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customer service
Only for registered members Selayang
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customer service
Only for registered members Selayang
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Customer Service Executive
Only for registered members Batu Caves
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Customer Service
Only for registered members Sentul
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Customer Service Representative
Full time Only for registered members Selayang
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Sales Cum Customer Service
Only for registered members Batu Caves
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Customer Services Executive
Only for registered members Kuala Lumpur
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Sales Cum Customer Service
Only for registered members Batu Caves
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Customer Service Representative
Only for registered members Selayang, Selangor, Malaysia
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Customer Service Cum Admin
Only for registered members Batu Caves
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telemarketer/customer service
Only for registered members Sentul
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Job Title: Customer Service/ Admin
Only for registered members Batu Caves
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customer service/telemarketer
Only for registered members Sentul
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customer service/telemarketing
Only for registered members Sentul
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Customer Service
Only for registered members Kepong
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Customer Service
Only for registered members Kuala Lumpur