IT Support Specialist - Kepong, Malaysia - RCSI Resources Sdn Bhd

Siti Tan

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Siti Tan

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Description

Position :
IT Support Specialist


Salary :
RM 2,500 - RM 3,000 (RM 300 Travel Allowance)


Location :
Kepong

Working Days / Time : 8.30am - 5.30pm / Mon - Fri


Responsibility


Overall, this role is to support the department in installing machine at client site and repairing of computer and other devices that have faulty.


The role:

  • To repair and testing of IT hardware
  • IT hardware preparation and verification for system implementation
  • Testing and diagnosing hardware and network issue onsite and/or online support for customer site.
  • Preparing customer image data for implementations.
  • Front POS training to customer during installations.
  • Deliver hardware to customer.
  • Update customer image data.

Requirements:


  • Minimum education level SPM
  • Basic understanding on IT
  • Must possess own transport and with GDL license is added advantage.
  • Willing to travel outstation when required
  • Customeroriented
  • Language required in English and Bahasa Malaysia, Mandarin is a MUST as you are required to liaise with existing customers which are from retails such as mini mart or smallscale groceries.

Job Types:
Full-time, Permanent


Salary:
RM2, RM3,000.00 per month


Benefits:


  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Kepong: Reliably commute or planning to relocate before starting work (required)

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