Technical Service Specialist - Petaling Jaya, Malaysia - Abbott Laboratories
Description
MAIN PURPOSE OF ROLE
- Experienced professional individual contributor that works under limited supervision.
MAIN RESPONSIBILITIES
- As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
- Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
- Assesses product needs in accordance with customer specifications.
- Conducts technical training and product briefing with customers, vendors and company representatives.
- Acts as local onsite representative to customer's organization.
QUALIFICATIONS
Associates Degree (± 13 years)
Minimum 1 year experience
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